Technical Support Engineer, Ux I 12-month Fixed Term Contract

ServiceNow

Sydney, Australia
On-site
Servicenow platform expertise
Ajax, javascript, css, xml, html, xhtml
Java or similar backend language
The Technical Support Engineer will be responsible for managing and resolving challenging issues for ServiceNow partners and customers

Job Summary

  • The Technical Support Engineer will be responsible for managing and resolving challenging issues for ServiceNow partners and customers.
  • This is a customer-facing role in a very collaborative environment and therefore it requires strong inter-personal skills.
  • Join us as we pursue our purpose to make the world work better for everyone.

Matching Summary

The Technical Support Engineer will be responsible for managing and resolving challenging issues for ServiceNow partners and customers.

Skills & Requirements

Must-have

  • ServiceNow platform expertise
  • AJAX, JavaScript, CSS, XML, HTML, XHTML
  • Java or similar backend language
  • Object-oriented design understanding
  • Relational databases (MySQL, Oracle)
  • Web applications stack knowledge
  • Linux, UNIX or other OS familiarity

Nice-to-have

  • Passion for excellence
  • Strong interpersonal skills
  • Customer-centric approach
  • Collaborative team environment

Key Requirements

  • 4+ years customer-facing technical support
  • Bachelors or higher in Computer Information Systems or equivalent
  • Experience with JavaScript, AngularJS and Jelly
  • Must have citizenship or be a permanent resident to live/work in Australia

Work Rights

Citizenship or Permanent Residency required

Tailored Resume

Cover Letter