After Hours Optimiser

nbn

Australia
**
Real-time jeopardy management
Technician query response
Task reallocation
** The After Hours Optimiser position at nbn is a full-time role responsible for overseeing field operations outside standard business hours, ensuring the efficient coordination of technicians and tasks to meet customer needs. The ideal candidate will have experience in planning and scheduling within a large operational environment, preferably in telecommunications. **

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • You will also support the wellbeing and safety of field technicians by conducting HSE checkpoints, managing handovers and guiding teams through potential risks such as severe weather or unplanned outages.

Matching Summary

Match Score: 75

** The After Hours Optimiser position at nbn is a full-time role responsible for overseeing field operations outside standard business hours, ensuring the efficient coordination of technicians and tasks to meet customer needs. The ideal candidate will have experience in planning and scheduling within a large operational environment, preferably in telecommunications. **

Skills & Requirements

Must-have

  • Real-time jeopardy management
  • Technician query response
  • Task reallocation
  • Stakeholder communication
  • HSE checkpoints
  • Risk management

Nice-to-have

  • Building Australia's future
  • Pioneering spirit
  • Inclusive and flexible workplace
  • Collaborative approach
  • Warm and clear communication

Key Requirements

  • Experience in planning, scheduling or dispatch
  • Experience in telecommunications or similar field
  • Full working rights in Australia

Work Rights

Full working rights required

Tailored Resume

Cover Letter