Regional Service Manager

SmartCare

Fishers, Indiana, US
Competitive salary; benefits included; not specifi...
Manage daily workforce flow and scheduling
Review service delivery metrics and efficiency
Coach and develop service delivery specialists
The Regional Service Manager partners with the District Manager to achieve sales and profitability budgets while ensuring service delivery excellence

Job Summary

  • The Regional Service Manager partners with the District Manager to achieve sales and profitability budgets while ensuring service delivery excellence.
  • This role involves managing daily workforce flow, scheduling, and emergency service coverage for weekends and evenings.
  • Candidates will coach technicians, implement training plans, and align development activities to individual talents.

Matching Summary

Match Score: 75

The Regional Service Manager partners with the District Manager to achieve sales and profitability budgets while ensuring service delivery excellence.

Salary

Competitive salary; Benefits included; Not specified

Skills & Requirements

Must-have

  • Manage daily workforce flow and scheduling
  • Review service delivery metrics and efficiency
  • Coach and develop Service Delivery Specialists
  • Resolve customer disputes and root causes
  • Collaborate with District Managers on budgets

Nice-to-have

  • Commercial kitchen equipment repair experience
  • Hospitality or restaurant industry background
  • Strong decision-making in fast-paced environments
  • Proven record of meeting business objectives

Key Requirements

  • Associate degree plus two years people management experience
  • Equivalent combination of Smart Care experience, education, and management
  • Must be able to read and write in English
  • Immigration sponsorship not available

Work Rights

Not specified

Tailored Resume

Cover Letter