Patient Placement Coordinator - Evening Shift

Mass. Eye And Ear

Somerville, MA, United States
Base: $22.22 - $31.71phly; bonus/equity: not speci...
Fully remote
Hospital capacity operations management
Liaison between clinical staff
Real-time hospital census monitoring
The incumbent will assist in managing hospital capacity operations within the MGH Capacity Coordination Center, acting as a liaison between attending and resident physicians, nursing staff, and administrative staff to ensure timely and clinically appropriate placement of patients

Job Summary

  • The incumbent will assist in managing hospital capacity operations within the MGH Capacity Coordination Center, acting as a liaison between attending and resident physicians, nursing staff, and administrative staff to ensure timely and clinically appropriate placement of patients.
  • Responsibilities include identifying and assigning beds for various admissions, monitoring hospital census, participating in daily meetings to assess occupancy/capacity needs, and working with Access RNs to ensure safe patient distribution.
  • The role also involves responding to requests for special bed needs, handling Pre-Code Help, Code Help, and Capacity Disaster situations, and performing ADT maintenance to ensure patient account accuracy.

Matching Summary

The incumbent will assist in managing hospital capacity operations within the MGH Capacity Coordination Center, acting as a liaison between attending and resident physicians, nursing staff, and administrative staff to ensure timely and clinically appropriate placement of patients.

Salary

Base: $22.22 - $31.71/Hourly; Bonus/Equity: Not specified; Benefits: comprehensive benefits

Skills & Requirements

Must-have

  • Hospital capacity operations management
  • Liaison between clinical staff
  • Real-time hospital census monitoring
  • Patient admission and discharge processes
  • Facilitate outside hospital transfers

Nice-to-have

  • Customer service representative
  • Mentor for new employees
  • Process improvement participation

Key Requirements

  • Bachelors Degree preferred
  • Prior healthcare experience
  • Medical terminology
  • Basic computer skills
  • Exceptional Customer Service skills
  • Strong interpersonal and communication skills
  • Ability to handle stressful situations

Work Rights

Not specified

Tailored Resume

Cover Letter