Ed, Crm Product Owner, Data & Ai

Novartis

East Hanover, NJ, USA
Base: $236,600.00 - $439,400.00 py; bonus/equity: ...
Hybrid
Salesforce agentforce expertise
Veeva platform knowledge
Generative ai integration
Novartis is seeking an Executive Director, CRM Product Owner for Data & AI to lead the transformation of their CRM operating model at their East Hanover, NJ location. The role involves overseeing the integration of advanced data analytics and AI technologies, driving product management excellence, and fostering cross-functional collaboration to deliver a customer-centric experience

Job Summary

  • This role is pivotal in transforming the CRM operating model by integrating advanced analytics, machine learning, and agentic solutions to deliver a world-class customer-centric experience.
  • The position requires deep expertise in Salesforce ecosystems including Agentforce, Marketing Cloud, Health Cloud, and Data Cloud alongside Veeva platforms.
  • Compensation includes a performance-based cash incentive, eligibility for annual equity awards, and a comprehensive benefits package with health, life, disability, and 401(k) matching.

Matching Summary

Match Score: 85

Novartis is seeking an Executive Director, CRM Product Owner for Data & AI to lead the transformation of their CRM operating model at their East Hanover, NJ location. The role involves overseeing the integration of advanced data analytics and AI technologies, driving product management excellence, and fostering cross-functional collaboration to deliver a customer-centric experience.

Salary

Base: $236,600.00 - $439,400.00 per year; Bonus/Equity: Performance-based cash incentive and annual equity awards eligible; Benefits: Comprehensive health, life, disability, 401(k) match, and generous time off

Skills & Requirements

Must-have

  • Salesforce Agentforce expertise
  • Veeva platform knowledge
  • Generative AI integration
  • Agentic solutions design
  • CRM product roadmap ownership
  • Data governance frameworks

Nice-to-have

  • Cross-functional stakeholder alignment
  • Inspirational leadership skills
  • Build vs buy analysis experience
  • UX optimization strategies
  • Global commercial CRM strategy

Key Requirements

  • Minimum 10+ years product management experience
  • Bachelor's degree required; MBA or MS preferred
  • Experience leading large-scale CRM transformations
  • Deep understanding of pharmaceutical regulatory requirements

Work Rights

Not specified

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