General Liability & Commercial Auto Claims Manager
Cna Employees' Health Plan Trust
Multiple Locations
Base: $72,000 to $141,000 annually; bonus/equity: ...
Hybrid
General liability claims
Commercial auto claims
Team management
Under general direction manages a team of claims professionals for a specific line of business, overseeing all claim resolution activities to ensure accurate and timely disposition
Job Summary
Under general direction manages a team of claims professionals for a specific line of business, overseeing all claim resolution activities to ensure accurate and timely disposition.
Contributes to achievement of customer satisfaction targets by ensuring quality, service and cycle time standards are met or exceeded by the team and handling escalated customer service issues promptly and professionally.
Maintains compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.
Matching Summary
Under general direction manages a team of claims professionals for a specific line of business, overseeing all claim resolution activities to ensure accurate and timely disposition.
Salary
Base: $72,000 to $141,000 annually; Bonus/Equity: Not specified; Benefits: Comprehensive and competitive benefits package
Skills & Requirements
Must-have
General Liability claims
Commercial Auto claims
team management
claims resolution
quality assurance
data analytics
Nice-to-have
customer satisfaction
collaboration
continuous improvement
change management
Key Requirements
7 years related work experience
Bachelor's degree or equivalent experience
Previous management experience preferred
Applicable certifications or professional designations preferred