As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations
Job Summary
As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations.
You will also play an important role in managing premium-related enquiries and outstanding balances, working with employers to resolve issues while maintaining strong relationships.
EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance.
Matching Summary
As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations.
Skills & Requirements
Must-have
WorkSafe insurance policies
premium obligations
resolve issues
customer service experience
explain complex information
Nice-to-have
learning culture
strong sense of purpose
work life balance
collaborative team culture
Key Requirements
Experience in customer service, contact centre, or debt collection
Workers compensation, insurance, or regulated environment experience highly regarded
Understanding of financial concepts or premium calculations advantageous