Engineering Leader - Chatnow

Eli Lilly UK

Hyderabad, India
Genai concepts and solution development
Global diverse team management experience
Itil frameworks and service operations
The role leads the strategy for a unified AI Service Desk to advance Lilly's purpose of creating life-changing medicines

Job Summary

  • The role leads the strategy for a unified AI Service Desk to advance Lilly's purpose of creating life-changing medicines.
  • Candidates must manage multiple teams, oversee capacity, and handle the Hyderabad budget with a focus on vendor spend optimization.
  • The position requires deep technical direction while partnering with architects and business stakeholders to drive continuous improvement.

Matching Summary

The role leads the strategy for a unified AI Service Desk to advance Lilly's purpose of creating life-changing medicines.

Skills & Requirements

Must-have

  • GenAI concepts and solution development
  • Global diverse team management experience
  • ITIL frameworks and service operations
  • Vendor contract and budget optimization
  • Software development lifecycle ownership

Nice-to-have

  • Agile and DevOps methodologies
  • Master's degree in IT subject area
  • Strong negotiation and influence skills
  • Continuous improvement engineering excellence
  • Deep intellectual curiosity and innovation

Key Requirements

  • Bachelor's degree in IT or equivalent experience
  • 15+ years of IT development and operations experience
  • Proven leadership managing global/diverse teams

Work Rights

Not specified

Tailored Resume

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