School Certifying Official

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $51,021; bonus/equity: not specified; benefi...
Not specified
Processing pre and post registration certifications
Assisting students with va benefits
Explaining and interpreting va policy changes
The University of Arkansas is seeking a School Certifying Official to assist students with VA benefits and manage related documentation and compliance. The ideal candidate will possess a bachelor's degree, experience with Microsoft Excel, and strong customer service skills

Job Summary

  • The School Certifying Official is responsible for processing both pre and post registration certifications/verifications through the enrollment manager portal.
  • They will assist students with questions related to VA benefits, via phone, email, or in person while providing excellent customer service.
  • The position is governed by state and federal laws and agency/institution policy and will work closely with campus and community partners to process military educational benefits.

Matching Summary

Match Score: 75

The University of Arkansas is seeking a School Certifying Official to assist students with VA benefits and manage related documentation and compliance. The ideal candidate will possess a bachelor's degree, experience with Microsoft Excel, and strong customer service skills.

Salary

Base: $51,021; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Skills & Requirements

Must-have

  • Processing pre and post registration certifications
  • Assisting students with VA benefits
  • Explaining and interpreting VA policy changes
  • Maintaining documentation for audits
  • Tracking laws and regulations

Nice-to-have

  • Excellent customer service
  • Harmonious working relationships
  • Advance the state and build a better world

Key Requirements

  • Bachelor's degree
  • Experience with Microsoft Excel
  • Experience with VA-ONCE and/or Enrollment Manager
  • Experience with VA Works certification processing platform
  • Knowledge of customer service techniques
  • Effective interpersonal, verbal, and written communication skills
  • Ability to use computerized management information systems

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter