Customer Relations Officer

HEPTACON CONSTRUCTION PTE. LTD.

Singapore
Handle construction project conflicts
Prepare public relation circulars and notices
Attend dialogue sessions with stakeholders
The role involves handling and resolving conflicts and complaints pertaining to construction projects while maintaining good relationships with residents

Job Summary

  • The role involves handling and resolving conflicts and complaints pertaining to construction projects while maintaining good relationships with residents.
  • Candidates will plan and launch public relation programs including preparing circulars, letters, and notices for the public and tenants.
  • The position requires attending dialogue sessions with various committees and providing logistical support for Construction Working Committee meetings.

Matching Summary

Match Score: 75

The role involves handling and resolving conflicts and complaints pertaining to construction projects while maintaining good relationships with residents.

Skills & Requirements

Must-have

  • Handle construction project conflicts
  • Prepare public relation circulars and notices
  • Attend dialogue sessions with stakeholders
  • Conduct regular resident visits for feedback
  • Coordinate with contractors on complaints

Nice-to-have

  • Maintain positive rapport with residents
  • Proactive measures in mitigating complaints
  • Strong administrative and clerical skills
  • Ability to record meeting minutes effectively

Key Requirements

  • Experience in customer relations or public affairs
  • Administrative and coordination capabilities
  • Ability to work islandwide as required

Work Rights

Not specified

Tailored Resume

Cover Letter