Customer Service Delivery Advocate

Carvana

El Paso, TX, United States
Base: $17-$19 hourly; bonus/equity: performance-ba...
On-site
2 years of customer-facing experience
Ability to lift and carry 50lbs
Valid driver's license and clean record
Customer Advocates deliver vehicles directly to customers' doors while reintroducing happiness into the car-buying process

Job Summary

  • Customer Advocates deliver vehicles directly to customers' doors while reintroducing happiness into the car-buying process.
  • The role offers a competitive starting hourly rate of $17/hr with performance-based increases up to $19/hr within the first year.
  • Team members receive comprehensive benefits including 100% company-paid healthcare premiums, tuition reimbursement, and annual equity grants.

Matching Summary

Customer Advocates deliver vehicles directly to customers' doors while reintroducing happiness into the car-buying process.

Salary

Base: $17-$19 hourly; Bonus/Equity: Performance-based merit increases and Carvana Shares; Benefits: 401(k) match, overtime opportunities

Skills & Requirements

Must-have

  • 2 years of customer-facing experience
  • Ability to lift and carry 50lbs
  • Valid driver's license and clean record
  • Physical stamina for 8+ hour shifts
  • English language proficiency

Nice-to-have

  • Enthusiastic and energetic team player
  • Self-motivated with growth mindset
  • Experience in automotive industry
  • Community involvement interest

Key Requirements

  • Notary certification within 90 days
  • DOT Medical Card required
  • Minimum age of 21 years
  • State-specific specialty licenses if applicable
  • Pass drug test and background check

Work Rights

Must be eligible to work in the US without sponsorship

Tailored Resume

Cover Letter