Collision Market Manager

Gerber Collision & Glass

Cincinnati, Ohio, US
Base: $120,000 - $150,000 annual; bonus/equity: no...
Operational execution of wow plan
Monitor capture rates
Customer satisfaction coaching
The Market Manager is responsible for the operation and results of multiple locations within a designated area, including operations, development, business relationships, customer experience, and profitability

Job Summary

  • The Market Manager is responsible for the operation and results of multiple locations within a designated area, including operations, development, business relationships, customer experience, and profitability.
  • Key responsibilities include ensuring consistent execution of the WOW plan, managing location activities, monitoring capture rates, holding staff accountable for performance, and recruiting/training new hires.
  • The role requires promoting safe working conditions, working with corporate staff for market growth, and conducting regular operations reviews and audits with location managers.

Matching Summary

The Market Manager is responsible for the operation and results of multiple locations within a designated area, including operations, development, business relationships, customer experience, and profitability.

Salary

Base: $120,000 - $150,000 annual; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Operational execution of WOW plan
  • Monitor capture rates
  • Customer satisfaction coaching
  • Promote safe working conditions
  • External marketing participation

Nice-to-have

  • Supportive team environment
  • Career advancement opportunities
  • Diverse perspectives valued
  • Continuous employee development

Key Requirements

  • Minimum five years collision repair industry
  • Minimum three years management experience
  • ICAR Platinum certification preferred
  • Estimating license if applicable

Work Rights

Not specified

Tailored Resume

Cover Letter