Hotel Guest Services Agent

Pyramid Global Hospitality

Houston, Texas, United States
Base: $14.00 ph; bonus/equity: not specified; bene...
Full-time availability including weekends
Previous front desk or guest services experience
Ability to lift 15 lbs regularly
Pyramid Global Hospitality offers a supportive environment with comprehensive benefits including health insurance, retirement plans, and paid time off

Job Summary

  • Pyramid Global Hospitality offers a supportive environment with comprehensive benefits including health insurance, retirement plans, and paid time off.
  • This dual role requires flexibility to work as both a Front Desk Agent and an 'At Your Service' Telephone Operator based on business demands.
  • The position involves greeting guests, managing room assignments, processing payments, and handling in-room dining orders with professional etiquette.

Matching Summary

Pyramid Global Hospitality offers a supportive environment with comprehensive benefits including health insurance, retirement plans, and paid time off.

Salary

Base: $14.00 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive health insurance, retirement plans, paid time off, wellness programs, local discounts, employee hotel rates

Skills & Requirements

Must-have

  • Full-time availability including weekends
  • Previous front desk or guest services experience
  • Ability to lift 15 lbs regularly
  • Strong verbal and written English communication
  • Standing for 8-hour shifts

Nice-to-have

  • Experience with OPERA property management software
  • Degree in hospitality or related field
  • Knowledge of Microsoft Office Suite
  • Empathetic problem-solving skills
  • Team-oriented collaborative mindset

Key Requirements

  • High school diploma or equivalent required
  • Previous experience in front desk or guest services role
  • Must be available for varying shifts including holidays

Work Rights

Not specified

Tailored Resume

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