Xfinity Retail Service Associate - Part Time

Sky (Comcast)

Groton, CT, United States
Base: $17.00; bonus/equity: most sales positions e...
Mobile activation and troubleshooting
Customer education and support
Device diagnostics and repair
The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • Comcast provides best-in-class Benefits to eligible employees, supporting employees physically, financially and emotionally through big milestones and everyday life.

Matching Summary

The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base: $17.00; Bonus/Equity: Most sales positions eligible for Commission, most non-sales eligible for Bonus; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile activation and troubleshooting
  • Customer education and support
  • Device diagnostics and repair
  • Operational readiness and merchandising
  • Customer check-in and demonstrations

Nice-to-have

  • Enthusiasm for technology
  • Teamwork and collaboration
  • Customer experience ownership
  • Digital options advocacy
  • Inclusion and diversity support

Key Requirements

  • High School Diploma / GED
  • 0-2 Years Relevant Work Experience

Work Rights

Not specified

Tailored Resume

Cover Letter