Herramientas de monitoreo (dynatrace, solarwinds, grafana)
Gestión y manejo de incidentes
The company is seeking a Monitoring Analyst with at least 3 years of experience and solid knowledge in Availability Management and Proactive Monitoring
Job Summary
The company is seeking a Monitoring Analyst with at least 3 years of experience and solid knowledge in Availability Management and Proactive Monitoring.
Responsibilities include evaluating current monitoring systems, ensuring IT service availability according to established SLAs, and leading the resolution of critical incidents.
Sofka offers an indefinite contract, a learning ecosystem for professional growth, and programs focused on employee well-being.
Matching Summary
The company is seeking a Monitoring Analyst with at least 3 years of experience and solid knowledge in Availability Management and Proactive Monitoring.
Skills & Requirements
Must-have
Gestión de Disponibilidad y Monitoreo Proactivo
Herramientas de Monitoreo (Dynatrace, SolarWinds, Grafana)
Gestión y manejo de Incidentes
Gestión de niveles de servicio (SLA/ANS)
Analítica avanzada y reportería
Nice-to-have
Cultura de mejora continua
Bienestar físico y mental
Aprendizaje constante
Ambiente cercano y colaborativo
Key Requirements
3 years of experience
Professional degree in Systems Engineering or related field