Servicenow Developer – Service Management

Amgen Australia Pty Ltd

Not specified; competitive total rewards plans ali...
Servicenow itsm module configuration
Basic grc/irm configuration experience
Flow designer and workflow editor proficiency
This role involves providing daily administrative support for ServiceNow ITSM and GRC/IRM modules to ensure platform stability and functionality

Job Summary

  • This role involves providing daily administrative support for ServiceNow ITSM and GRC/IRM modules to ensure platform stability and functionality.
  • Candidates must possess a ServiceNow Certified System Administrator certification and have experience configuring workflows, SLAs, and service catalogs.
  • The position requires working on a rotational shift schedule from 5 PM IST to 2 AM IST for 8 to 12 weeks per year.

Matching Summary

This role involves providing daily administrative support for ServiceNow ITSM and GRC/IRM modules to ensure platform stability and functionality.

Salary

Not specified; Competitive Total Rewards Plans aligned with local industry standards

Skills & Requirements

Must-have

  • ServiceNow ITSM Module Configuration
  • Basic GRC/IRM Configuration Experience
  • Flow Designer and Workflow Editor Proficiency
  • ServiceNow Certified System Administrator
  • User Interface Customization Skills

Nice-to-have

  • JavaScript and Glide API Knowledge
  • ITIL Framework Familiarity
  • ServiceNow Now Assist Implementation
  • Cross-Module Support Willingness
  • Strong Verbal Communication Skills

Key Requirements

  • Bachelor's or Master's degree in CS or related field
  • 5 to 8 years of IT or Computer Science experience
  • ServiceNow Certified System Administrator (Mandatory)
  • Rotational night shift availability (5 PM IST to 2 AM IST)

Work Rights

Not specified

Tailored Resume

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