Technical Application Specialist | Kinetic

Epicor

Multiple Locations
Base: $62,000 - $100,000 usd; bonus/equity: not sp...
Hybrid
Erp tools troubleshooting and support
Microsoft web technologies knowledge
Customer experience skills
As a Technical Application Specialist, you will support and enhance ERP tools to meet client needs while providing high-quality troubleshooting and solutions

Job Summary

  • As a Technical Application Specialist, you will support and enhance ERP tools to meet client needs while providing high-quality troubleshooting and solutions.
  • Epicor offers comprehensive health and wellness benefits, internal mobility opportunities, career development programs, and an inclusive global workplace.
  • Epicor is committed to creating a diverse and inclusive workplace where all employees can thrive and succeed.

Matching Summary

As a Technical Application Specialist, you will support and enhance ERP tools to meet client needs while providing high-quality troubleshooting and solutions.

Salary

Base: $62,000 - $100,000 USD; Bonus/Equity: Not specified; Benefits: Comprehensive health and wellness benefits

Skills & Requirements

Must-have

  • ERP tools troubleshooting and support
  • Microsoft web technologies knowledge
  • Customer experience skills
  • Strong problem solving and troubleshooting
  • High call volume support environment
  • Flexibility for US Western coverage

Nice-to-have

  • Familiarity with REST API and OData protocols
  • Knowledge of Microsoft TSQL and analytical tools
  • Understanding of financial, manufacturing, retail, or distribution processes
  • Database administration and configuration experience
  • Mentoring and knowledge base contribution

Key Requirements

  • 3+ years applicable experience
  • Post-secondary education or industry knowledge
  • Experience with Microsoft web technologies
  • Effective verbal and written communication
  • Customer experience skills
  • Flexibility to cover US Western regions

Work Rights

Not specified

Tailored Resume

Cover Letter