Warranty Service Rep Ii Mhw

001

Base: $22.29 - $31.35; bonus/equity: not specified...
**
Excellent verbal and written english skills
2-5 years customer service experience
Phone and email communication proficiency
** Mountain Hardwear is seeking a Warranty Service Representative to handle customer inquiries and warranty issues, emphasizing a commitment to quality and customer satisfaction. The ideal candidate will have experience in customer service within the outdoor industry and possess excellent communication skills. **

Job Summary

  • You will serve as the first point of contact for customers seeking support with their gear, resolving warranty issues with empathy and expertise.
  • The role involves communicating via phone and email to address warranty requests while collaborating with internal teams to ensure efficient resolutions.
  • Columbia Sportswear offers a comprehensive benefits package including medical, dental, vision, 401k matching, and extensive wellness programs.

Matching Summary

Match Score: 75

** Mountain Hardwear is seeking a Warranty Service Representative to handle customer inquiries and warranty issues, emphasizing a commitment to quality and customer satisfaction. The ideal candidate will have experience in customer service within the outdoor industry and possess excellent communication skills. **

Salary

Base: $22.29 - $31.35; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401k match, wellness programs

Skills & Requirements

Must-have

  • Excellent verbal and written English skills
  • 2-5 years customer service experience
  • Phone and email communication proficiency

Nice-to-have

  • Experience in the outdoor industry
  • Empathy and solution-oriented mindset
  • Ability to work cross-functionally

Key Requirements

  • High school diploma or equivalent
  • 2-5 years of relevant experience
  • Technical training is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter