Client Success Manager (r-19091)

Dun & Bradstreet

Austin, United States
On-site
Deep industry expertise
Business process knowledge
Product adoption strategies
The Client Success Management function is responsible for retaining existing business and driving sales growth through client adoption of Company products and services

Job Summary

  • The Client Success Management function is responsible for retaining existing business and driving sales growth through client adoption of Company products and services.
  • This role specializes in using deep industry, business processes, and product expertise to increase product adoption and utilization.
  • The post-sale client point of contact is accountable for value-driven engagements across the customer retention lifecycle resulting in client renewals.

Matching Summary

The Client Success Management function is responsible for retaining existing business and driving sales growth through client adoption of Company products and services.

Skills & Requirements

Must-have

  • deep industry expertise
  • business process knowledge
  • product adoption strategies
  • client renewal management
  • escalation coordination

Nice-to-have

  • value driven engagement skills
  • cross-functional collaboration
  • customer lifecycle management

Key Requirements

  • Product expertise required
  • Industry knowledge required
  • Process expertise required

Work Rights

Not specified

Tailored Resume

Cover Letter