Recorded Future is seeking a Training Operations Coordinator for a remote position to support their Product Training Team in delivering technical education. This entry-level role is ideal for a process-oriented individual looking to grow in SaaS Operations, Customer Success, or Cybersecurity Education
Job Summary
You will be the operational backbone of the Product Training Team, supporting the Live Training Program Manager to facilitate seamless delivery of technical education.
Key responsibilities include coordinating global webinars, assisting with e-learning module deployment, providing learner support, and automating communication workflows.
This role offers an opportunity to transition manual tasks into automated workflows, maintain accuracy across tech stack, and compile metrics on learner participation and satisfaction.
Matching Summary
Match Score: 85
Recorded Future is seeking a Training Operations Coordinator for a remote position to support their Product Training Team in delivering technical education. This entry-level role is ideal for a process-oriented individual looking to grow in SaaS Operations, Customer Success, or Cybersecurity Education.
Skills & Requirements
Must-have
Live event logistics coordination
E-learning module deployment
Learner experience support
Automated communication workflows
Manual task automation
Credential coordination
Stakeholder and vendor assistance
Systems and data support
Nice-to-have
Process-oriented professional
Fast-paced, mission-driven environment
Adaptable to shifting priorities
Interest in cybersecurity
Basic email marketing experience
Key Requirements
1-3 years of experience in Operations, Project Coordination, or Customer Success
Exceptional writing and editing skills
Expert-level ability to manage multiple work-streams
Track record of streamlining/automating tasks
Experience administering a Learning Management System (Preferred)
Familiarity with Salesforce or Gainsight (Preferred)
Familiarity with virtual meeting platforms (Preferred)