As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
The Customer Banking Specialist will support customers with enquiries, account maintenance, credit product applications, and provide financial health checks to assess needs.
Applicants may be required to complete an online assessment or digital interview within 48 hours of applying.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service experience
Financial product knowledge
Effective communication skills
Problem solving and solution provision
Ability to work in busy retail environment
Risk-adverse culture adherence
Nice-to-have
Interest in financial wellbeing
Career growth mindset
Greek or Vietnamese language skills
Ability to articulate financial terms clearly
Key Requirements
Proven customer service experience
Experience in financial services, retail, or hospitality
Availability for predetermined part-time roster
Greek or Vietnamese language skills highly desirable