Customer Service Representative

Athomevet

Cisco, TX, United States
On-site
Professional phone etiquette
Prioritize and complete tasks
Problem-solving and adaptability
AmeriVet is seeking a Client Service Representative (CSR) to join their team, primarily responsible for ensuring positive client interactions at their clinic in Cisco, TX. The ideal candidate will possess excellent customer service skills, the ability to multitask, and a compassionate demeanor, particularly in high-pressure situations

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
  • We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Matching Summary

Match Score: 85

AmeriVet is seeking a Client Service Representative (CSR) to join their team, primarily responsible for ensuring positive client interactions at their clinic in Cisco, TX. The ideal candidate will possess excellent customer service skills, the ability to multitask, and a compassionate demeanor, particularly in high-pressure situations.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Prioritize and complete tasks
  • Problem-solving and adaptability
  • Computer efficiency
  • Detail-oriented

Nice-to-have

  • Compassionate and well-mannered
  • Calm in emergency situations
  • Create welcoming environment

Key Requirements

  • HS Diploma or educational equivalent
  • Available to work weekends and holiday rotations
  • Experience with Veterinary Electronic Medical Records
  • One year of customer service representative experience
  • Knowledge of veterinary medical terminology and procedures

Work Rights

Not specified

Tailored Resume

Cover Letter