Admin Team Leader

Bupa

East London, United Kingdom
Base: £38,200; bonus/equity: not specified; benefi...
Onsite
Ms office proficiency
Strong customer service skills
Prioritise workload
The role is responsible for the management of administrative operations within primary care at Canary Wharf, ensuring world-class customer service throughout the patient pathway

Job Summary

  • The role is responsible for the management of administrative operations within primary care at Canary Wharf, ensuring world-class customer service throughout the patient pathway.
  • Key responsibilities include leading the administration team, managing customer experience, addressing complaints, and coordinating the customer journey.
  • Bupa offers a comprehensive benefits package including wellbeing programs, flexible working, health insurance, an enhanced pension plan, and life insurance.

Matching Summary

The role is responsible for the management of administrative operations within primary care at Canary Wharf, ensuring world-class customer service throughout the patient pathway.

Salary

Base: £38,200; Bonus/Equity: Not specified; Benefits: Payment of professional registration fees, 25 days holiday, Bupa health insurance, enhanced pension plan, life insurance, onsite gyms or local discounts, various other benefits and online discounts

Skills & Requirements

Must-have

  • MS Office proficiency
  • strong customer service skills
  • prioritise workload
  • leadership and people management

Nice-to-have

  • champion customer satisfaction
  • foster collaborative environment
  • drive service improvements

Key Requirements

  • Administrative experience in healthcare
  • Data interpretation experience

Work Rights

Not specified

Tailored Resume

Cover Letter