Teamleiter M/w/d Im Reparaturgeschäft Für Aufzüge

KONE

Not specified
Customer relationship management
Accountable for customer satisfaction
Accountable for equipment safety and performance
KONE is seeking a Team Leader for their elevator repair business, responsible for customer relationship management, service operations, and people management. The ideal candidate will ensure high-quality service delivery while leading a team of technicians, focusing on safety, performance, and customer satisfaction

Job Summary

  • Accountable for the performance of his assigned technicians, including motivation and competence development.
  • Responsible for defining technician capacity needs and managing the hiring and selection process.
  • At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.

Matching Summary

Match Score: 85

KONE is seeking a Team Leader for their elevator repair business, responsible for customer relationship management, service operations, and people management. The ideal candidate will ensure high-quality service delivery while leading a team of technicians, focusing on safety, performance, and customer satisfaction.

Skills & Requirements

Must-have

  • Customer relationship management
  • Accountable for customer satisfaction
  • Accountable for equipment safety and performance
  • Accountable for resolving customer complaints
  • Accountable for end-users safety
  • Accountable for delivery of service
  • Accountable for control of field operations costs

Nice-to-have

  • Innovative and collaborative working culture
  • Employee engagement is a key focus
  • Sustainability is an integral part
  • Ethical business practices
  • Co-workers trust and respect each other

Key Requirements

  • Teamleiter M/w/d Im Reparaturgeschäft Für Aufzüge

Work Rights

Not specified

Tailored Resume

Cover Letter