As a Technical Account Manager at Axon, you will be the primary point of contact for key customers, fostering long-term strategic partnerships
Job Summary
As a Technical Account Manager at Axon, you will be the primary point of contact for key customers, fostering long-term strategic partnerships.
You will provide technical expertise, project management, and customer advocacy to ensure stakeholders achieve operational goals using Axon’s products.
Wearing multiple hats—from consultant to product expert to project manager—you will help customers optimize their daily workflows.
Matching Summary
As a Technical Account Manager at Axon, you will be the primary point of contact for key customers, fostering long-term strategic partnerships.
Skills & Requirements
Must-have
Technical expertise in Axon technologies
Customer relationship management
Project management skills
Tier 2 technical troubleshooting
Achieve Service Level Requirements
Nice-to-have
Consultative approach
Cross-functional collaboration
Customer advocacy
Drive product improvements
Key Requirements
Australian Citizenship required
5+ years of IT experience
Experience with law enforcement/government entities
Robust IT background
Experience with routing, switching, Wi-Fi, telecommunications