Customer Banking Specialist - Cooma

CommBank

Cooma, Australia
Proven experience in customer service
Experience in financial services or retail
Ability to articulate financial terms clearly
The role involves having in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking

Job Summary

  • The role involves having in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.
  • Employees will complete Financial Health Checks to assess customer needs and provide options through education on digital banking technology.
  • The position requires championing risk-adverse culture while providing effective solutions in a driven retail environment.

Matching Summary

The role involves having in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.

Skills & Requirements

Must-have

  • Proven experience in Customer Service
  • Experience in Financial Services or Retail
  • Ability to articulate financial terms clearly
  • Strong problem-solving skills
  • Integrity and customer-centric approach

Nice-to-have

  • Interest in building a long-term career
  • Genuine interest in financial wellbeing
  • Ability to work in busy commercial environment
  • Holistic solution provider mindset

Key Requirements

  • Proven Customer Service experience
  • Financial Services background preferred
  • Excellent communication skills
  • Availability for predetermined roster

Work Rights

Not specified

Tailored Resume

Cover Letter