IT Assistant Service Delivery Manager

TALENTSIS PTE. LTD.

Singapore, Singapore
Not specified
3-4 years it operations experience
Bachelor's degree in engineering or it
Strong knowledge of itil practices
TALENTSIS PTE. LTD. is seeking an experienced IT Assistant Service Delivery Manager to lead a team in overseeing IT operations, ensuring compliance with security standards, and enhancing service delivery. The ideal candidate should possess a strong background in IT operations, service management, and proven leadership skills

Job Summary

  • This role involves leading a team of five or more support staff to foster a high-performance culture.
  • The successful candidate will oversee daily IT operations, maintenance schedules, and security compliance standards.
  • Key responsibilities include managing vendor performance against contractual obligations and monitoring service level agreements.

Matching Summary

Match Score: 85

TALENTSIS PTE. LTD. is seeking an experienced IT Assistant Service Delivery Manager to lead a team in overseeing IT operations, ensuring compliance with security standards, and enhancing service delivery. The ideal candidate should possess a strong background in IT operations, service management, and proven leadership skills.

Skills & Requirements

Must-have

  • 3-4 years IT Operations experience
  • Bachelor's degree in Engineering or IT
  • Strong knowledge of ITIL practices
  • Team leadership for L1/L2 support staff
  • Vendor and subcontractor management

Nice-to-have

  • Proven problem-solving skills
  • Excellent communication abilities
  • Ability to work under pressure
  • Self-driven proactive mindset
  • Budget management capabilities

Key Requirements

  • Bachelor's degree in Engineering, IT, or related field
  • 3–4 years of experience in IT Operations & Maintenance
  • Strong knowledge of IT service management and ITIL practices

Work Rights

Not specified

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