Senior Technical Account Manager

Genesys

Sweden, Sweden
Technical account management
Cloud contact center technologies
Customer relationship management
The Senior Technical Account Manager is responsible for delivering technical success to Genesys customers

Job Summary

  • The Senior Technical Account Manager is responsible for delivering technical success to Genesys customers.
  • This role requires strong technical acumen and the ability to manage complex customer relationships.
  • Genesys offers a collaborative culture where employees can make a significant impact on the company.

Matching Summary

The Senior Technical Account Manager is responsible for delivering technical success to Genesys customers.

Skills & Requirements

Must-have

  • Technical account management
  • Cloud contact center technologies
  • Customer relationship management

Nice-to-have

  • Proactive innovative thinker
  • Strong communication skills
  • Ability to manage conflicts

Key Requirements

  • Minimum of 5 years relevant experience
  • Strong technical background in CX enterprise software
  • Fluent in English and Swedish

Work Rights

Not specified

Tailored Resume

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