Overnight Front Desk Agent

Four Seasons Hotels & Resorts

Houston, United States
Exceptional guest experience
Respond to guest inquiries
Resolve guest complaints
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • The Overnight Front Desk Agent is responsible for welcoming guests, managing inquiries, resolving complaints, and ensuring guest satisfaction during their stay.
  • The company offers a rewarding work culture with excellent training, medical benefits, complimentary stays, and a 401k matching program.

Matching Summary

Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.

Skills & Requirements

Must-have

  • Exceptional guest experience
  • Respond to guest inquiries
  • Resolve guest complaints
  • Overnight shift
  • Luxury hotel environment

Nice-to-have

  • Genuine heart
  • Personal recommendations
  • Cross cultural sensitivity
  • Guest centricity

Key Requirements

  • One + years experience
  • Open availability including holidays and weekends
  • Full-time position

Work Rights

Not specified

Tailored Resume

Cover Letter