Client Experience Specialist - Global

NaughtOne

Harrogate, United Kingdom
Hybrid
3-5 years client-facing experience
Order management process skills
Microsoft office proficiency
You will act as a primary point of contact for clients to ensure a seamless experience throughout the entire order lifecycle

Job Summary

  • You will act as a primary point of contact for clients to ensure a seamless experience throughout the entire order lifecycle.
  • The role involves collaborating cross-functionally with sales, operations, and logistics teams to resolve issues and maintain high service levels.
  • NaughtOne values sustainability deeply and expects this role to work closely with the Sustainability team to provide essential compliance information.

Matching Summary

You will act as a primary point of contact for clients to ensure a seamless experience throughout the entire order lifecycle.

Skills & Requirements

Must-have

  • 3-5 years client-facing experience
  • Order management process skills
  • Microsoft Office proficiency

Nice-to-have

  • ERP systems experience like MS Dynamics NAV
  • Sustainability knowledge and compliance info
  • Proactive resourceful mindset

Key Requirements

  • A-level or equivalent education
  • GCSE passes in Maths & English
  • 3-5 years experience in fast-paced client-facing role

Work Rights

Not specified

Tailored Resume

Cover Letter