As the Customer Banking Specialist in our Kawana Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs
Job Summary
As the Customer Banking Specialist in our Kawana Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs.
We’re interested in hearing from people who have experience in delivering exceptional customer service ideally in financial services, retail or hospitality.
Matching Summary
As the Customer Banking Specialist in our Kawana Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Financial Health Checks
Demonstrate in-branch technology
Problem solve and provide solutions
Nice-to-have
Act with integrity
Customer at the centre
Genuine career interest
Retail environment experience
Key Requirements
Experience in financial services, retail or hospitality