Patient Service Representative Ent

Wake Forest Health Network

Lexington, North Carolina, United States
Base: $20.80 - $31.20; bonus/equity: not specified...
Fully onsite
Patient demographic and insurance information accuracy
Insurance benefits verification
Collect patient out-of-pocket liability
Wake Forest Health Network is seeking a full-time Patient Service Representative for their ENT department in Lexington, NC. The role involves patient registration, insurance verification, and ensuring a smooth patient experience while working Monday to Friday, 8:00 AM to 5:00 PM

Job Summary

  • Greets patients, monitors patient flow, and ensures efficient and courteous care.
  • Verifies insurance benefits, calculates and collects patient financial liability, and identifies patients needing financial assistance.
  • Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Match Score: 85

Wake Forest Health Network is seeking a full-time Patient Service Representative for their ENT department in Lexington, NC. The role involves patient registration, insurance verification, and ensuring a smooth patient experience while working Monday to Friday, 8:00 AM to 5:00 PM.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Comprehensive suite of Total Rewards

Skills & Requirements

Must-have

  • Patient demographic and insurance information accuracy
  • Insurance benefits verification
  • Collect patient out-of-pocket liability
  • Communicate customer service issues
  • Maintain public relations with patients and staff

Nice-to-have

  • Proactive process improvement identification
  • Collaborative work environment
  • Pleasant and professional demeanor

Key Requirements

  • High school diploma or GED
  • Patient access experience preferred
  • Insurance verification experience preferred
  • Billing experience preferred
  • Certified medical assistant experience preferred

Work Rights

Not specified

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