Digital Experience Lead

H&M

Praha 1, Czech Republic
Meal allowance: 90 kč per working day; benefits: 2...
4 days from office / 1 day flexible
3-4+ years ecommerce experience
Cross-functional collaboration skills
Web analytics and a/b testing expertise
H&M is seeking a Digital Experience Lead in Prague to optimize the customer and employee experience across digital platforms and in-store. The role involves collaborating with various teams to enhance digital sales performance and customer journeys through data analysis and strategic execution

Job Summary

  • This role involves optimizing the customer and employee experience across digital touchpoints and physical stores in the Czech Republic, Slovakia, Romania, and Hungary.
  • The position requires leading cross-functional teams to translate strategic goals into daily digital execution plans and driving full-funnel optimization for sales growth.
  • Employees receive a 25% staff discount across all H&M Group brands, meal allowances, and access to extensive development opportunities including LinkedIn Learning.

Matching Summary

Match Score: 85

H&M is seeking a Digital Experience Lead in Prague to optimize the customer and employee experience across digital platforms and in-store. The role involves collaborating with various teams to enhance digital sales performance and customer journeys through data analysis and strategic execution.

Salary

Meal Allowance: 90 Kč per working day; Benefits: 25% staff discount; Not specified

Skills & Requirements

Must-have

  • 3-4+ years eCommerce experience
  • Cross-functional collaboration skills
  • Web analytics and A/B testing expertise
  • Fluent English communication
  • Digital ecosystem understanding

Nice-to-have

  • Fashion industry background preferred
  • Customer-centric mindset
  • Proactive ownership attitude
  • Continuous improvement drive
  • Strong analytical planning skills

Key Requirements

  • 3-4+ years of eCommerce experience
  • Fluent English language proficiency
  • Experience leading cross-functional collaboration

Work Rights

Not specified

Tailored Resume

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