Guest Service Generalist

CLUB View

Phillip Island, Victoria, Australia
Front office operations
Housekeeping functions
Food & beverage preparation
The Guest Service Generalist is responsible for completing daily Front Office, Housekeeping, Food & Beverage and Maintenance functions, ensuring efficient and courteous service for all Owners and Guests

Job Summary

  • The Guest Service Generalist is responsible for completing daily Front Office, Housekeeping, Food & Beverage and Maintenance functions, ensuring efficient and courteous service for all Owners and Guests.
  • The role involves performing all front desk duties, including check-in/out, inquiries, reservations, and night audit procedures, as well as cleaning guest accommodation and preparing/serving food and beverages.
  • The company offers professional development funding and discounted hotel stays, promoting a value-driven organization with opportunities for growth and development.

Matching Summary

The Guest Service Generalist is responsible for completing daily Front Office, Housekeeping, Food & Beverage and Maintenance functions, ensuring efficient and courteous service for all Owners and Guests.

Skills & Requirements

Must-have

  • Front Office operations
  • Housekeeping functions
  • Food & Beverage preparation
  • Maintenance functions
  • Customer service excellence
  • Cash handling and balancing

Nice-to-have

  • Genuine passion for customer service
  • Strong interpersonal skills
  • Enthusiastic and positive attitude
  • Immaculate presentation
  • Inclusive and supportive environment

Key Requirements

  • Ability to work a flexible roster
  • Current drivers licence (preferable)

Work Rights

Not specified

Tailored Resume

Cover Letter