Bilingual Spanish | Answering Service Care Agents

Answering Service Care

Remote
Base: $15.50ph to $19.50ph depending on state + te...
Remote
Bilingual english/spanish communication
Professional call handling
Lead intake and appointment scheduling
Answering Service Care is a third-generation family business with over 50 years of experience providing professional, reliable customer service across diverse industries

Job Summary

  • Answering Service Care is a third-generation family business with over 50 years of experience providing professional, reliable customer service across diverse industries.
  • The role involves handling inbound and outbound calls, following scripts, scheduling appointments, and providing multi-channel support including live chat, SMS, and email.
  • The company offers competitive pay with weekly performance bonuses, health benefits, PTO starting day one, and various reimbursement programs supporting employee wellbeing.

Matching Summary

Answering Service Care is a third-generation family business with over 50 years of experience providing professional, reliable customer service across diverse industries.

Salary

Base: $15.50/hr to $19.50/hr depending on state and tenure; Bonus/Equity: Weekly performance bonuses starting at $2.75/hr above base pay; Benefits: Health/Dental/Vision coverage (FT), PTO, Employee Assistance Program, childcare and gym membership reimbursements

Skills & Requirements

Must-have

  • Bilingual English/Spanish communication
  • Professional call handling
  • Lead intake and appointment scheduling
  • Live chat SMS and email support
  • Multi-tasking in fast-paced environment
  • Intermediate to advanced computer skills

Nice-to-have

  • Empathetic and compassionate approach
  • Strong verbal and written communication
  • Ability to maintain patience under pressure
  • People-first company culture
  • Career growth opportunities

Key Requirements

  • Bilingual English/Spanish proficiency
  • Strong communication skills
  • Ability to multi-task and focus
  • Intermediate to advanced computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter