Customer Reference Manager, Ap&j

Workday

Fully remote
3+ years in customer success or marketing
Bachelor's degree in marketing or business
Fluency in english and one asian language
This role partners with the sales organization to ensure happy customers are utilized throughout the sales cycle to accelerate deals

Job Summary

  • This role partners with the sales organization to ensure happy customers are utilized throughout the sales cycle to accelerate deals.
  • The position involves developing advocacy initiatives, fostering a community of advocates, and measuring their impact on loyalty and revenue.
  • Workday offers a flexible work approach combining in-person and remote time, requiring at least 50% presence in the office or field each quarter.

Matching Summary

This role partners with the sales organization to ensure happy customers are utilized throughout the sales cycle to accelerate deals.

Skills & Requirements

Must-have

  • 3+ years in customer success or marketing
  • Bachelor's degree in marketing or business
  • Fluency in English and one Asian language
  • Experience managing customer reference programs
  • Strong relationship building with customers

Nice-to-have

  • CRM systems experience like Salesforce
  • Knowledge of Workday products and ERP landscape
  • Project management tool proficiency
  • Cross-functional team coordination skills
  • Strategic insights for product development

Key Requirements

  • 3+ years experience in HCM or ERP industry
  • Bachelor's degree required
  • Fluency in English and an Asian language
  • Proven project management experience

Work Rights

Not specified

Tailored Resume

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