Associate Director, Client Service Manager

Barings

Charlotte, NC, US
Not specified; not specified; comprehensive benefi...
Institutional client service experience
Cross-functional collaboration skills
Crm application proficiency
The role serves as a trusted partner and primary point of contact for institutional clients, ensuring exceptional end-to-end service delivery

Job Summary

  • The role serves as a trusted partner and primary point of contact for institutional clients, ensuring exceptional end-to-end service delivery.
  • Barings offers a comprehensive benefits package including medical coverage, a competitive 401(k) plan with company match, and fertility benefits.
  • Success in this position requires strong relationship management capabilities and the ability to coordinate complex operational processes across multiple internal teams.

Matching Summary

The role serves as a trusted partner and primary point of contact for institutional clients, ensuring exceptional end-to-end service delivery.

Salary

Not specified; Not specified; Comprehensive benefits package including medical, dental, vision, 401(k) match, and wellness programs

Skills & Requirements

Must-have

  • Institutional client service experience
  • Cross-functional collaboration skills
  • CRM application proficiency
  • Complex inquiry resolution
  • Client onboarding coordination

Nice-to-have

  • High emotional intelligence
  • Proactive issue resolution approach
  • Strategic initiative contribution
  • Empathetic engagement style
  • Solutions oriented mindset

Key Requirements

  • Experience servicing segregated accounts
  • Basic technical knowledge of fixed income strategies
  • Proficiency in Excel, PowerPoint, and Word
  • Experience with Salesforce CRM preferred

Work Rights

Not specified

Tailored Resume

Cover Letter