Retail Customer Service Officer

AusPost

Gosford, New South Wales, Australia
Base: $28.58ph increasing to $30.55ph after 3 mont...
On-site
Customer service experience required
Cash handling and transaction accuracy
Ability to lift 16kgs regularly
Australia Post is seeking a Retail Customer Service Officer to join their team in various locations across New South Wales. The role involves delivering exceptional customer service, managing transactions, and promoting products while being part of an inclusive and supportive work environment

Job Summary

  • You will play an important part in helping Australians service their own businesses and building community resilience.
  • The role involves performing customer sales transactions, managing high-value payments, and conducting identity services like passport interviews.
  • Employees receive 12 weeks of paid training, a starting pay rate of $28.58 per hour, and access to Post Perks.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer to join their team in various locations across New South Wales. The role involves delivering exceptional customer service, managing transactions, and promoting products while being part of an inclusive and supportive work environment.

Salary

Base: $28.58/hour increasing to $30.55/hour after 3 months; Bonus/Equity: Not specified; Benefits: 12% Superannuation; 12 weeks paid training

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling and transaction accuracy
  • Ability to lift 16kgs regularly

Nice-to-have

  • Friendly and enthusiastic team player
  • Willingness to work various shifts
  • Interest in career development opportunities

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical fitness to lift 16kgs

Work Rights

Not specified

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