Branch Concierge - World Square

COMMONWEALTH BANK OF AUSTRALIA

Sydney, NSW, Australia
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations professionally
As the public face of CommBank, you will be the first person customers speak with to assist them

Job Summary

  • As the public face of CommBank, you will be the first person customers speak with to assist them.
  • You will guide customers to appropriate channels and educate them on in-branch technology and digital banking options.
  • The role requires working a predetermined Part Time Roster of 19.5 hours per week across Monday, Wednesday, and Friday.

Matching Summary

As the public face of CommBank, you will be the first person customers speak with to assist them.

Skills & Requirements

Must-have

  • Proven track record of exceptional customer service
  • Excellent communication skills
  • Ability to manage customer expectations professionally

Nice-to-have

  • Experience in financial services or retail
  • Genuine interest in improving financial wellbeing
  • Approachable and professional demeanour

Key Requirements

  • Part time availability for specific roster days
  • Prior experience in Customer Service
  • Professional presence and communication abilities

Work Rights

Not specified

Tailored Resume

Cover Letter