Technical Support Engineer

Optimove

Brazil
**
Proficient in sql and data analysis
Experience with etl process debugging
Customer-facing technical support skills
** Optimove is seeking a Technical Support Engineer in Brazil, who will be responsible for monitoring and supporting the company's production environment, debugging ETL processes, and communicating with customers to resolve technical issues. The ideal candidate should possess strong technical skills, experience with SQL, and a customer-facing background, along with a passion for continuous learning and improvement. **

Job Summary

  • Optimove is an AI-powered platform recognized as a Visionary in Gartner's Magic Quadrant.
  • The role involves monitoring production environments and conducting data QA across multiple databases.
  • Candidates must be able to communicate complex technical challenges clearly to non-technical stakeholders.

Matching Summary

Match Score: 75

** Optimove is seeking a Technical Support Engineer in Brazil, who will be responsible for monitoring and supporting the company's production environment, debugging ETL processes, and communicating with customers to resolve technical issues. The ideal candidate should possess strong technical skills, experience with SQL, and a customer-facing background, along with a passion for continuous learning and improvement. **

Skills & Requirements

Must-have

  • Proficient in SQL and data analysis
  • Experience with ETL process debugging
  • Customer-facing technical support skills
  • Knowledge of Snowflake, MsSQL, BigQuery
  • Familiarity with web/mobile SDKs and APIs

Nice-to-have

  • Experience with enterprise-grade customers
  • Background in SaaS B2B environments
  • Familiarity with monitoring tools like DataDog
  • Understanding of networking terminologies
  • Ability to debug web application logs

Key Requirements

  • Outstanding technical skills
  • Proficiency in written and spoken English
  • Experience in customer facing roles

Work Rights

Not specified

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