Client Services Analyst

National Indemnity Company

Omaha, NE, United States
On-site (with potential hybrid after 6 months)
Customer technology support
Website application assistance
Software program troubleshooting
National Indemnity Company is seeking a Client Services Analyst to provide technology support for their products, assisting customers with website navigation, troubleshooting, and underwriting inquiries. The position is located in Omaha, NE, with potential for hybrid work after six months

Job Summary

  • Provides customers technology support for company products including assistance in accessing and navigating the website applications and software programs, online access set up, and troubleshooting all products.
  • Answers underwriting questions relating to commercial lines automobile and property new/renewal policies for the agency distribution segment as appropriate.
  • Participates in the testing of new computer applications, updates to existing applications and software enhancements.

Matching Summary

Match Score: 85

National Indemnity Company is seeking a Client Services Analyst to provide technology support for their products, assisting customers with website navigation, troubleshooting, and underwriting inquiries. The position is located in Omaha, NE, with potential for hybrid work after six months.

Skills & Requirements

Must-have

  • Customer technology support
  • Website application assistance
  • Software program troubleshooting
  • Online access setup
  • Reporting software errors
  • Testing computer applications

Nice-to-have

  • Excellent oral and written communication
  • Analytical thinking
  • Detail-oriented with accuracy
  • Independent work ethic
  • Data organization and analysis

Key Requirements

  • Bachelor's Degree or equivalent work experience
  • Associate's Degree and 2+ years experience
  • 1+ years work experience
  • Proficiency in spreadsheet software
  • Proficiency in database manipulation software
  • Knowledge of commercial auto and property rating
  • Knowledge of insurance coverages and products

Work Rights

Not specified

Tailored Resume

Cover Letter