System Operations Specialist

Hitachi Rail

Oslo, Norway
**
Monitor system effectiveness
Analyze operational statistics
Manage is-it smooth running
** Hitachi Rail is seeking a System Operations Specialist to join their team in Oslo, Norway, in a hybrid work environment. The role focuses on monitoring and improving system operations, ensuring effective customer support, and optimizing IS-IT processes. **

Job Summary

  • The role involves monitoring and analyzing the current system to check its effectiveness and working out improving strategies.
  • The specialist acts as the primary interface for customers, communicating proactively and liaising with SDM regarding complaints.
  • Hitachi Rail values differences in background and is committed to creating an inclusive environment for all employees.

Matching Summary

Match Score: 75

** Hitachi Rail is seeking a System Operations Specialist to join their team in Oslo, Norway, in a hybrid work environment. The role focuses on monitoring and improving system operations, ensuring effective customer support, and optimizing IS-IT processes. **

Skills & Requirements

Must-have

  • Monitor system effectiveness
  • Analyze operational statistics
  • Manage IS-IT smooth running
  • Communicate proactively with customers
  • Liaise with SDM for complaints

Nice-to-have

  • Mentor and train support staff
  • Keep up to date with latest technologies
  • Develop resolution plans
  • Optimize system configuration

Key Requirements

  • Experience in system operations
  • Strong analytical skills
  • Customer service experience

Work Rights

Not specified

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