Senior Fraud Operations Specialist

Robinhood Markets Inc

Denver, CO, United States
Base: $82,000 - $97,000 usd; bonus/equity: bonus o...
On-site
Review fraud alerts
Document investigation findings
Communicate with customers
The Fraud Operations team focuses on resolving customer issues while reducing financial risk across our products

Job Summary

  • The Fraud Operations team focuses on resolving customer issues while reducing financial risk across our products.
  • As a Senior Fraud Operations Specialist, you will review fraud alerts tied to account activity throughout the customer lifecycle, including onboarding.
  • At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community.

Matching Summary

The Fraud Operations team focuses on resolving customer issues while reducing financial risk across our products.

Salary

Base: $82,000 - $97,000 USD; Bonus/Equity: Bonus opportunities; Benefits: Best-in-class benefits

Skills & Requirements

Must-have

  • Review fraud alerts
  • Document investigation findings
  • Communicate with customers
  • Mitigate risk
  • Utilize AI tools

Nice-to-have

  • Bold thinkers
  • Sharp problem-solvers
  • Builders who are wired to make an impact
  • High-performing, fast-moving team

Key Requirements

  • 5+ years of experience in fraud operations, KYC, or related field
  • Clear written and verbal communication
  • Analytical problem-solving skills
  • Effective collaboration with cross-functional teams

Work Rights

Not specified

Tailored Resume

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