Sales Floor Dept Supervisor - Pro Services

Lowes Companies Inc

Hudson, MA, United States
$26.50 - $27.55 ph; not specified; not specified
**
Customer service excellence
Team coaching and training
Merchandising input
** Lowe's is seeking a Sales Floor Department Supervisor for their Hudson, MA location, responsible for leading a team to deliver exceptional customer service while maintaining store standards. The role requires experience in retail, customer service, and team supervision, with a focus on supporting the needs of professional customers. **

Job Summary

  • As a Sales Floor Department Supervisor, you will lead and enable a team of associates to deliver the best possible customer experience in the store.
  • This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage.
  • Individuals in this role may occasionally open or close the store or serve as manager-on-duty (MOD).

Matching Summary

Match Score: 75

** Lowe's is seeking a Sales Floor Department Supervisor for their Hudson, MA location, responsible for leading a team to deliver exceptional customer service while maintaining store standards. The role requires experience in retail, customer service, and team supervision, with a focus on supporting the needs of professional customers. **

Salary

$26.50 - $27.55 per hour; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer service excellence
  • Team coaching and training
  • Merchandising input
  • Store safety monitoring
  • Pro customer needs

Nice-to-have

  • Inspiring customer-focused behavior
  • Broad product knowledge
  • Cross-departmental supervision
  • Open or close store
  • Manager-on-duty responsibilities

Key Requirements

  • High School Diploma or equivalent and 3 years of retail experience OR 5 years of retail experience
  • 1 year of customer service experience
  • 1 year of experience supporting Pro customers
  • 1 year of experience providing direction or supervision to teams
  • Experience training, mentoring, and developing associates
  • Experience working cross-functionally
  • Experience using Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

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