Competitive base compensation; 401k match; equity ...
On-site
2+ years customer service experience
Advanced computer program knowledge
Ability to work nights weekends holidays
The role focuses on defining the customer's experience through service, focus, and participation before, during, and after their time at the hospital
Job Summary
The role focuses on defining the customer's experience through service, focus, and participation before, during, and after their time at the hospital.
Employees will greet customers with warmth, route urgent medical calls quickly, and provide compassionate guidance on financial options and end-of-life decisions.
VEG offers comprehensive benefits including competitive compensation, equity eligibility, clinical student loan repayment, and generous paid parental leave.
Matching Summary
The role focuses on defining the customer's experience through service, focus, and participation before, during, and after their time at the hospital.
Salary
Competitive base compensation; 401K match; Equity eligible after one year
Skills & Requirements
Must-have
2+ years customer service experience
Advanced computer program knowledge
Ability to work nights weekends holidays
Comfort with noisy environments and odors
Strong multitasking in high stakes chaos
Nice-to-have
Empathetic people-centric approach
High emotional intelligence
Creative problem solving skills
Humility and team ownership mindset
Curious nature for continuous learning
Key Requirements
2+ years of customer service experience
Availability for rotating night/weekend/holiday shifts
Willingness to work in noisy environment with odors