Customer Service Representative

Gvhvet

Cisco, TX, United States
On-site
Professional phone etiquette
Prioritize and complete tasks
Problem-solving and adaptability
Gvhvet is seeking a friendly and skilled Customer Service Representative to serve as the primary contact for clients at their clinic in Cisco, TX. The role involves managing appointments, handling phone communications, processing payments, and maintaining client records in a high-paced environment that prioritizes exceptional service

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
  • We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Matching Summary

Match Score: 85

Gvhvet is seeking a friendly and skilled Customer Service Representative to serve as the primary contact for clients at their clinic in Cisco, TX. The role involves managing appointments, handling phone communications, processing payments, and maintaining client records in a high-paced environment that prioritizes exceptional service.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Prioritize and complete tasks
  • Problem-solving and adaptability
  • Computer efficiency
  • Detail-oriented

Nice-to-have

  • Empathy and compassion
  • Calm in emergency situations
  • Welcoming environment creation

Key Requirements

  • HS Diploma or educational equivalent
  • Experience with Veterinary Electronic Medical Records
  • One year of customer service experience
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter