Est. annual earnings: $35,000-$65,000; bonus/equit...
On-site
Inbound and outbound calls
Increase customer service satisfaction
Gather accurate customer information
Prestige Toyota of Ramsey is seeking a full-time Service BDC Administrator to manage customer interactions and appointments within their dealership. The role requires strong communication and computer skills, with a focus on enhancing customer satisfaction and retention
Job Summary
The appointment setter utilizes their selling ability, computer skills, courteous phone manners and positive attitude to get clients in the door.
The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
We are committed to Growing our Company and Growing our People!
Matching Summary
Match Score: 75
Prestige Toyota of Ramsey is seeking a full-time Service BDC Administrator to manage customer interactions and appointments within their dealership. The role requires strong communication and computer skills, with a focus on enhancing customer satisfaction and retention.
Salary
Est. Annual Earnings: $35,000-$65,000; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
Inbound and Outbound Calls
Increase customer service satisfaction
Gather accurate customer information
Schedule solid appointments
Nice-to-have
Positive attitude
Commitment to growing people
Key Requirements
High School graduate or equivalent
18 years or older
Basic computer and phone skills
Ability to type efficiently
Ability to manage one’s own time effectively
Ability to present information clearly and professionally