Customer Service Representative

Hendrick Luxury Collision Center

Charlotte, North Carolina, US
Excellent interpersonal communication skills
Advanced microsoft office proficiency
Ability to work evenings weekends holidays
The role is responsible for maintaining customer satisfaction throughout the dealership contributing to business development

Job Summary

  • The role is responsible for maintaining customer satisfaction throughout the dealership contributing to business development.
  • Employees must address customer concerns and resolve issues between customers and dealership sales and service departments.
  • The position requires following up with customers via telephone and mailings prior to purchase and after service.

Matching Summary

The role is responsible for maintaining customer satisfaction throughout the dealership contributing to business development.

Skills & Requirements

Must-have

  • Excellent interpersonal communication skills
  • Advanced Microsoft Office proficiency
  • Ability to work evenings weekends holidays

Nice-to-have

  • Servant leadership core values
  • Commitment to continuous improvement
  • Passion for winning culture

Key Requirements

  • High School Diploma or GED required
  • Up to 3 years of customer service experience desired
  • Valid Driver's License required

Work Rights

Not specified

Tailored Resume

Cover Letter