Manager, Client Engagement, Direct Investing

The Dominion

Toronto, Ontario, Canada
$96,900 - $136,800 cad; not specified; not specifi...
Client education and feature amplification
Marketing plan development and execution
Stakeholder collaboration across enterprise
The Manager, Client Engagement is responsible for collaborating to establish roadmaps and delivery of programs for Direct Investing, Easy Trade and Active Trader clients to support client education, amplify features and capabilities, and proactively engage clients with offers to drive business results

Job Summary

  • The Manager, Client Engagement is responsible for collaborating to establish roadmaps and delivery of programs for Direct Investing, Easy Trade and Active Trader clients to support client education, amplify features and capabilities, and proactively engage clients with offers to drive business results.
  • They will manage/lead development and/or execution of marketing plans/programs/projects/strategies in collaboration with various stakeholders across the Enterprise by designing and delivering solutions/insights in support of business results, client engagement and experience.
  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development as defining features of the colleague experience.

Matching Summary

The Manager, Client Engagement is responsible for collaborating to establish roadmaps and delivery of programs for Direct Investing, Easy Trade and Active Trader clients to support client education, amplify features and capabilities, and proactively engage clients with offers to drive business results.

Salary

$96,900 - $136,800 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Client education and feature amplification
  • Marketing plan development and execution
  • Stakeholder collaboration across enterprise
  • Client journey and experience optimization
  • Risk management and compliance adherence

Nice-to-have

  • Thought leadership and subject matter expertise
  • Promote strong culture of risk management
  • Agile ways of working collaboration
  • Brand ambassador for business area

Key Requirements

  • 7+ years relevant experience
  • Undergraduate degree or equivalent
  • Self-directed investing experience asset
  • Client facing experience asset
  • Agile Methodology and project management asset
  • CIRO Supervisor or CIRO registration asset

Work Rights

Not specified

Tailored Resume

Cover Letter