Windows Platform Engineer - Support

Interactive Brokers Group, Inc.

London, United Kingdom
Salary commensurate with experience; performance-b...
On-site
Strong knowledge of microsoft windows desktop operating systems
Working knowledge of entra id and azure services
Experience with powershell or python scripting
Interactive Brokers is a global financial services company known for cutting-edge technology and client commitment

Job Summary

  • Interactive Brokers is a global financial services company known for cutting-edge technology and client commitment.
  • The role involves providing first-level response on IT issues concerning the Microsoft Windows platform via telephone, email, and ticketing systems.
  • Employees enjoy a hybrid working model in London with daily company-paid lunches and comprehensive benefits including stock grants.

Matching Summary

Interactive Brokers is a global financial services company known for cutting-edge technology and client commitment.

Salary

Salary commensurate with experience; Performance-based discretionary cash bonus scheme; Discretionary stock grant

Skills & Requirements

Must-have

  • Strong knowledge of Microsoft Windows desktop operating systems
  • Working knowledge of Entra ID and Azure services
  • Experience with PowerShell or Python scripting
  • Proficiency in Active Directory and Group Policies
  • Ability to communicate with non-technical stakeholders

Nice-to-have

  • A+, Network+, Microsoft, and VMware certifications
  • Experience with Intune packaging and PC deployments
  • Patience when assisting less technically proficient users
  • Willingness to go above and beyond the call of duty
  • Interest in developing IT skills further

Key Requirements

  • Associate's Degree in Computer Science preferred
  • Proven technical support experience required
  • Strong diagnostic and troubleshooting skills
  • Availability for coverage between 7:30 am - 6 pm
  • Hybrid work model participation in London office

Work Rights

Not specified

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